So if you are like me you have a certain way of doing things or like things to be handled or completed in a certain way to get the results you are hoping to achieve, NO? In my case my humans have to cook for me (I think it is because I am king and all, they say it is because I have too many allergies) and I like it done a certain way. So to make sure that the food they make for me and my sister is good EVERY time we have a set of steps that my humans follow. Now in the human life, this is called a recipe. But did you know that you can use the same principle in your business? At least that is what my moms say.

In business these are called SOP (Standard Operating Procedures) and these can help to make sure that a task that you perform daily for your clients or in your own business are completed to the standards that are expected. These can also be helpful when you need to add a team member or VA to take over that tasks. This is great even when you go on vacation and another needs to take over these tasks in your absence.

So let me tell you how this works for me, my humans also like to go on vacations.  When they do, I never get to go. So they have nice people come in and take care of me, my sister and all my feathered brothers and sisters (my mom says they are my brothers and sisters because we were all adopted by them). Anyway we have an SOP of sorts that tells whoever is in charge of us how we eat, when we eat, when to give treats, when to go play and all that jazz. With this SOP, each time they leave on vacation, they can rest easy knowing that it is all running smooth and there are no mistakes or unanswered questions.

I know it seems like a lot of work, but if you do a little at a time you will be surprised how quickly these steps and be created and documented. We all know a little time spent now can save a lot time correcting mistakes and redoing things.

Till next week. Emmy

 

 

 

Everyone Human or Animal is told this by their mom over and over as they are younger. The story goes if you treat people they way you should and the proper way, then they will in turn do the same. Now that all sounds good but you and I both know this is not always the case.

Here are a couple of examples from my life, which I think can be thought about and applied to your life and business practices as well.

My sister is a lot older than me and I know this so I try to make sure to look out for her and treat her with love and respect, I mean she is my sister and all. And most of the time she will return the love and respect, you noticed I said most of the time right? But then there are those times when she forgets, especially at night in bed, I will stretch out and bump her and she will growl at me like I did it on purpose.

Now if you noticed in that example, even though I treated her with love, respect and kindness she forgot to return the favor. I am sure this has happened to you in your day to day life or business at some point. Or maybe you have even be guilty of it yourself, losing your patience with a client who normally you would love to work with or for. Or in your own life you forget to show the respect and love that is shown to you. Just so you know these things are a two way street.

Now on the other hand my human parents, they love and take care of me always. I treat them well and show them respect and love and they do the same for me. I buy treats (you know they go and buy them, I mean seriously I am the king I do not have to work or do such things) and the people in the pet store are always welcoming and helpful to my humans which is the basis of any good relationship.

So I guess what I am trying to say here is in both life and business, you get what you put into it, if you show respect and love and are helpful to the people in your everyday life, hopefully they will do the same. And when it comes to your business make sure to show your customers respect and patience and that they are valued in your business.

Stepping down from my soapbox now because I am hoping my humans will value me enough to give up a Beggin strip, I mean you cannot beat bacon.

Till next week.Emmy

I am sure most everyone knows what out of bounds means or at the very least have heard the expression. But have you actually thought about what this means to you in your business and life?

I mean take me for instance, I used to be so easy going that I never created boundaries. But then one day I had a bone my humans had just cooked special for me, and the trash truck came by. Naturally,  I had leave my bone to take care of the barking at them. After all, I did not they would think I was mad at them and not being social. So when I came back to get my bone there was my little sister Tuesday smiling as she chomped away on it.

Another example is the squirrels have the nerve to enter my garden area without asking for permission. Imagine that! I have to go out there every day and explain to them that this is private property and they need to ask for permission to come in.  Some animals just have a lot of nerve and no respect for other animal’s territory.

After these and many more examples, I decided to stop and think about what I would consider unacceptable in the way of my personal things and life. And I set up boundaries. I wasn’t that I do not love my sister or family, but I have to take care of me too, remember self-care? (see last week’s post here)

Think about it….

Do you have boundaries in your life?

Do you have boundaries in your business?

If not, take it from me: you need them. Even my humans had to set up some in their business. They used to take calls from clients all day and night and even on holidays and weekends. Finally, they began to put in boundaries regarding the type of client they want to work with, working hours and what is acceptable and what is not. Sound familiar? Remember, not everyone is the same, so your boundaries will be different than the ones than the ones my humans have in place.

Take a little time and ask yourself some question (but make sure to answer honestly) these can also apply to your life not just your business:

  1. Do you feel overwhelmed and underappreciated?
  2. Do you say yes a lot more than you feel you should?
  3. Do you work or do for others more often and now you do not have time to take care of you or your business?
  4. Do you overlook and let things slide that you now consider yourself being taken advantage of?
  5. Do you go above and beyond for your clients or those in your life without any consideration of these actions?

These are just a few questions you should ask and if the answer is yes to one or many then you are really should take a serious look at setting up some boundaries. I am not saying stop being the loving, caring and helpful person you are, or to start being selfish but you need to be happy in your life and your business. Otherwise what is the point?  And trust me if the client truly appreciates all your efforts they will understand the boundaries you set if. People in your life should love you enough to understand. Besides, usually the person will even appreciate you more! I know my sister does.

Speaking of my sister she just went outside so I must go and watch her, sheesh a brother’s job is never done.

Till next week.Emmy