With today’s frenetic life demands and with work and life constantly tugging at each other to achieve the right balance, it is the best decision to outsource some aspects of it to a virtual assistant or a VA. Hiring a virtual assistant provides the total win-win situation for all parties involved as it makes for a better lifestyle for the employer while providing growth and income opportunities for the VA.

Finding the Right Fit

Working with VAs offers many benefits, and in one article IncomeDiary sums these up in one short statement: work less while earning more. An effective VA can help you build your business as you reduce costs, spend more time working on your business strategies, and have the freedom to pursue your personal interests.

To reap the benefits of hiring virtual assistants for you and your business, there are three basic things to look for before offering a contract. A working laptop and high speed broadband connection are just the tools and not the main requirements for the job. Interested in the burgeoning business of outsourcing VAs? Here are some tips to find the right fit:

  1. Communication skills should be top priority.

Depending on the demands of the work, the ability of the person to write and speak fluently in business English is very important. The reason for outsourcing is to be able to save time and energy, but if you are left with additional tasks because of constant rewriting or editing a person’s work because of miscommunication issues, then the objective or hiring VAs is immediately defeated.

Conducting a video interview and giving a simple writing test can help you assess your candidate’s communication skills. During the interview, avoid asking questions that are answerable by a “yes” or “no.” Instead, ask what, how, or why questions such as “What are your areas of strength as a VA? “How did you get into this line of work?” or the perennial interview question, “Why should I hire you?”

  1. Hire for skills and attitude.

With outsourcing, the VA may be miles or even a continent away and micro-managing is definitely out of the question. This is why it is important for employers to hire based on both what they can do and who they are as a person as there is very little time available for training. No amount of interview can gauge a person’s real character, so the best thing to do is to have a trial period of a few weeks up to a month to better assess the person’s competence, work style, and values.

  1. Ask around.

One of the best indicators of the VA’s work ethics, reliability and level of skills is the feedback of other clients he or she has worked for in the past. Read what the clients have to say about the VA’s work or character. This is usually posted on the VA’s website or profiles, like his or her LinkedIn page.

Who knows, the perfect VA and they key to elusive work-life balance may just be a recommendation away.

Contact an Agency of Virtual Assistants

There is an easier way to find the right VA for your business or personal needs: going to an agency of virtual assistants like Yourvirtualassistants. These agencies have done the job of screening and hiring the cream of the crop when it comes to VAs. They also have the a wide range of special skills to offer you—from administrative tasks to highly specialized services like website design and maintenance.

 

Hand mit ?-WürfelCongratulations on joining the new economy!

Today, outsourcing is the way to go in quickly scaling one’s business or professional life without the need to sacrifice one’s personal life in the process. It has truly revolutionized how people are able to create a great life for themselves, employers and employees alike. According to statisticbrain.com, there are about 2.6M jobs being outsourced from the US in 2013 alone with 44 percent of them citing reducing costs as the reason for doing so.

Interviewing Helps You Find the Right Contractor

With this new economy, there are still age old practices that must be upheld to ensure that the very decision to outsource is warranted – such as interviewing applicants to screen them for the job. Although there are many legit workers are who want nothing, but earn an honest paycheck and build their careers online, it is still important to be vigilant of one’s trust and resources and protect one’s self from those who are unqualified and are not committed to the job in the long run.

Here are some important questions to ask applicants to help you gauge whether they’re right for the job:

Question #1: Why did you decide to work as a virtual assistant?
Asking applicants this question will let you know their level of commitment to their job. Ask whether they plan to work as a VA on a short-term or a long-term period. This is an important consideration especially if you are looking to build a lasting work relationship with your contractor.

Question #2: What are your key skills and strengths and what can these do for my business?
Asking for their core competence is integral to the success of the arrangement. Follow it up by specifically asking how these skills and strengths can be applied to the job. For example, if the nature of job is in writing or publishing, the person to be hired must have at least a background or work experience involving copywriting and editing. They also must have above average skills in grammar, spelling and composition. Plus, they must be sticklers for meeting deadlines.

Question #3: What is your expected salary?
Following question #2, part of the expectation also of the virtual assistant is the pay. Usually the higher the pay, the greater the work experience that the person has. When it comes to hiring a virtual assistant, it is better to be focused on the value a person can provide, but their pay should not be ignored as well. Are those who are cheaper better? It really depends on the demands of the job at the end of the day.

Question #4: Can you show me some work samples and provide references?
Asking for work samples will help you better evaluate the candidate’s skills and these can also be confirmed by his or her list of references. Check what past clients have to say about the person’s work skills and character.

Question #5: What has been your greatest failure and how did you overcome it?
This question gives you an idea about the solution-finding skills of the virtual assistant. Remember, these people are not directly coached by you as a superior and it is important to find one who can think on their feet—no matter if they are seated continents away as your virtual assistant.

Aside from asking the right questions, you should also take note of how the candidate presents himself or herself during the interview. Was he or she polite? Did the person prepare for it by doing a background check on your company and showing interest by asking questions about what you do? Did her she dress up professionally for the video interview?

Candidates are not the only ones who prepare for the interview; Clients must also be ready with the right questions plus the detailed job description to be able to find the perfect virtual assistant for the job or project.

Business relationships are going virtual and the demand for virtual assistants is growing gradually day by day. Professionals and business owners are struggling to balance their career and personal life. This causes them to feel overwhelmed and constantly stressed out because their work pile has become a complete hassle. These everyday tasks really can be a pain when trying to find time for yourself. Scenarios such as this is what leads professionals and business owners to find a quick, inexpensive alternative to relieve them of the chaos they are experiencing.

Virtual Assistants Are Versatile
Virtual Assistants are definitely considered “on-call” for a reason. They will work around the clock, if needed, to keep their clients happy. (This includes weekends and holidays.) As independent contractors, virtual assistants take their work seriously and put their best effort forth at all times. Here’s a look at the many valuable skills VAs possess, manage on a daily basis:

1. Newsletter Maintenance
Keeping in contact with your loyal clients is vital to keep your business afloat, this we do understand. Newsletters are a great way to reach out to your clients weekly or daily. This is also a great way to grow your target marketing audience.

2. Social Media Marketing
Social media is a great way to promote your products or services to the public. It is definitely an inexpensive option if you are on a budget.

3. Website Design & Maintenance
Websites are necessary for a growing, successful business. Many consumers have gone virtual, so you are more likely to keep a steady flow of sales with a running website. Your Virtual Assistants offers domains for as low as $9! If you already have a website, it can still be maintained but sometimes changes are good for business.

4. Graphic & Video Design Creation
Visuals are VERY important in the rise of technology. Consumers frequently share graphics and videos through social media networks. This is a great way to reach new people. Graphics and videos are also used when building or reconstructing a website.

5. Shopping Cart Maintenance
When selling through your website, you will need to set up a shopping cart like Shopify, WooCommerce, InfusionSoft, etc. Shopping carts can be a hassle to set up if you are not sure of what you are doing.

6. SEO
Complete optimization of your website means you will generate more traffic and gain more exposure.

This is just a brief summary of what a virtual assistant can do for you and your business. (To view a complete list of services provided by Your Virtual Assistants — click here.)

Virtual Assistants Can Also Save You Money
Believe it or not, hiring a virtual assistant can save yourself a good chunk of change by reducing labor and hiring costs.

1. Virtual Assistants are independent contractors and pay their own taxes.
2. You will not be required to provide worker’s compensation or employee benefits.
3. Virtual Assistants will only charge for their time spent on tasks that are assigned.
4. Office space & equipment does not have to be furnished because VAs already come equipped.
5. Training costs are pretty much thrown out the window once you hire the right VA. Many of them already have experience needed. Just be prepared to send thorough instructions and have plenty of work ready.

If you are ready for more personal time without worrying about your business declining, it may be time to consider a reliable VA to handle all your dirty work while you focus on more important things (like golfing).

(guest post)

In 2010, I made a transition to Dallas, Texas. I needed a source of income so I applied for a position as a sales representative for an office supplies distributor. One week later, I received a call to come in for an interview and I was hired on the spot.
The office was small and I didn’t realize how cluttered it was until I actually sat down at my “new” desk. Even though this was a small, privately owned company, they had several clients. Well, within an hour of being there — I was ready to pull my hair out. Clients were calling and I had the worst time trying to find their files so I could get myself up to date with everything. I would have to say that at least 7 out of the 20 files I needed that day, were actually where they were supposed to be.
After a month of working in complete disarray and not being able to concentrate, I finally told the manager/owner that I thought business would be more productive if the employees acknowledged a filing system and would organize their work area. He wasn’t very perceptive at first but I offered to come in and organize everything myself, for FREE. Once I mentioned that I would do it on my own time, he was obliged.
I spent the next two weekends coming in at 7 AM and leaving at 7 PM. Not only did I organize every last file but I decided to give the office a deep cleansing that last weekend of freedom sacrifice. I dusted, scrubbed, wiped windows and walls…it was spotless! I was sore but I took one last look before I left that Sunday night and said to myself, “Now, this is somewhere I can actually work and can make progress!”
Monday came and the owner was ecstatic about how clean the office was and how quickly he could access client files. He also made it mandatory that the other employees keep their work area clean at all times. It was funny to see how OCD-ish he really was. Even the smallest piece paper out of place would make him freak out.
After a year of staying organized and keeping the office clutter free, sales were up 53%. The day I resigned, the manager told me how grateful he was and never realized how much the clutter was effecting his business. To this day, he continues to keep the employees and himself organized. His business has grown and he expanded to 2 other states. Do I take credit? Maybe just a little.

What Causes Clutter?
There are a number of things that can be causing clutter in your home or office. Here are a few sources of the “clutter problem”:
Compulsive shopping. People often buy things they won’t ever use and don’t need. These items will keep piling up and eventually will take over.
Emotional Avoidance. Don’t be afraid to let go of some of the “memories”. If holding onto the past means more stress and less productivity, then it’s not worth it.
Lack of Time. This is one of the biggest excuses for clutter. All it takes is at least 15-20 minutes a day to straighten up to prevent hours of cleaning and organizing.
Laziness. “I just don’t feel like doing anything right now.” This should never be a part of an entrepreneur’s attitude. There is no success in being lazy.
Clutter is sneaky. You can clear the clutter but keeping it away can often be an issue. If you do not make it a daily habit to tidy things up, clutter will creep back without you realizing it.

How Can I Clear the Clutter and Keep it Away?
1. Limit your spending habits and only buy what you REALLY need.
2. Once you a finished using an item such as a book, laptop, file, et cetera, put it back as you found it.
3. Let go of unnecessary items that are just taking up space.
4. Designate a specific place for everything. (Implement using file cabinets, shelves, bins, racks…you get the idea!)
5. Recycle what you can.
6. Shred papers that are no longer needed.
7. GO PAPERLESS!
8. Donate your unwanted items.
9. Clutter isn’t just physical. This can include your email, files and photos online. For your email, you can filter out messages and do regular sweeps. Online documents and photos should be neatly organized into their own categories so they’re easy to find.
10. If none of these options work for you, consider seeking help from a life coach or professional organizer.

Tools to Keep You Organized
There are several programs, apps, and items that can be put to use to keep you organized.
Dropbox. It’s free and a great way to store files online. You can also share files through Dropbox. (http://www.dropbox.com)

Evernote. This is a great productivity tool where you can make note of pretty much anything. Evernote can also be used to implement the strategy of going paperless because it’s also great as a potential OCR program. Easy to thoughts and ideas, recording meetings or interviews, creating lists and so much more. This is also FREE. (http://www.evernote.com)

LastPass. Everyone knows it isn’t safe to use the same password or to use common words but why would it be any safer to write them down? It’s not! This stores all of your passwords/logins in one “vault”. (http://www.lastpass.com)

Hootsuite. Yes, it’s a time management tool for social media but it can be used to keep your social media organized. Instead of searching network to network for your analytics for the day, it’s all in one place for easier viewing. It’s free but for a better experience, it is advised to upgrade to a paid subscription. (http://www.hootsuite.com)

Moleskine Evernote Business Notebook with Smart Stickers. No, it’s not free (retail price: $32.95) but this is a pretty awesome innovation and it comes with a 3 month subscription to Evernote Premium. The unique page layout allows the Evernote page camera to save handwritten content for private or public use. No more handwritten notes to rummage through! (http://www.moleskine.com)

If decided not to go paperless in your office, consider finding a filing system that works best for you. There are several DIY organizational tools that can be found on Pinterest. Clear the clutter, keep it away, and see how much more work you can get done at a higher efficiency.

A little late… but happy New Year to all of our readers and subscribers. We thank you for continuing to follow us. We also welcome new story tips, ideas, blog shares as well as questions. Please feel free to contact us here and we will be happy to include your suggestions and ideas.

For this First Tip to start 2015 with a bang- we are going to cover Time Management.

If you are having problems at work with your inability to properly manage your time here are some suggestions.

1 – Know That You Have a Problem

Knowing that you have a time management problem is the first step in changing your behavior. Although it is typical to be late for work or a social event on occasion, if this is something that should not be happening on a daily or a weekly basis, you may want to look at the direct causes. Sometimes the hardest thing for us to do it simply admit that you may have a problem.

2 – Decide To Change

With the new year, now is the time to put into place new resolutions to help you make the most from 2015. One of those great resolutions that can significantly help your business grow in 2015 is Time Management. Knowing that you have a time management problem is important, but wanting to change is even more important. Set small goals that can include making checklists, preparing for the client interview early, making up forms to manage your documents, automate your office.

3 – Stick To Your Goals

Creating a number of time management goals for you to meet is advised, but it is important that you don’t give up right away or when you are faced with complications. Setting goals simply just isn’t enough, you need to stick with them. It is easy to get discouraged or just pass off the task by saying you don’t have time, but remember, the goal at the end will SAVE you time and MONEY.

4 – Create Daily Task Lists

Creating a to do list for yourself is an easy way to properly manage your time. In fact, it is one of the easiest approaches that you can take. Outline what you need to do throughout the day. Be sure to list your tasks in order of importance. Using tools like http://todoist.com/ offer a great electronic to do list for a low price of $29.00 a year. Want a free alternative, try Swift To-Do List Lite. Also don’t forget MS Office has a bunch of templates also you can use. There is also an electronic version. These simple tools can help you organize and plan out your day and make the most of your working hours.

5 – Rely On Time Management Tools

Properly managing your time is important, but it can be hard for many individuals. If you are one of those individuals, you will want to consider using time management tools to your advantage. With apps for almost anything, there are thousands of tools to look at and try. Most of these are available for a 30 day trial which allows you to play and see which ones you like and have the features that you need. Some suggestions are Timeflow and Schedule Flow which starts at 7.95 a month with a month free if you buy the year. Other ideas would be Actitime which runs as low as 4.20 a month. They charge per user so this number would depend on the amount of users. Naturally, there are plenty also in the Apple store to choose from.

6 – Learn How To Say No

In all honesty, there are times where you may not be able to refuse a project or client, but try to not take on more than you can accomplish. One of the hardest part of this business is saying “No”. I remember vividly, in the beginning, Johnna and I took on almost every job we could just to earn money and gain clients. Within a few months we were completely burned out and HATED what we were doing. At that point we sat down and then decided we needed to make some hard choices in our business. We made a list of all are clients. We then made a statement of what our ideal client would be. We then went through the list one by one and if they did not match, we fired the client. In the end we were left with only 4 clients. We swore that we would only answer RFPs that meet our ideal client specs and we would have a whole new group of clients we assist and are back to LOVING what we do. Yes we were scared letting go of our clients, but we knew we had to say “no” to many of our clients that were either not in our specialty, taking too much of our time, or simply not using us but for small jobs. We also knew that once we said “no” it freed us to say “yes” to our ideal clients and allowed us to double our business that year.

7 – Get Organized

Organization is key to being able to properly manage your time. If you are unorganized, you are likely to waste a large amount of time. Sit down and seriously look at how much time you waste by searching for files, emails or tasks. Take some time out each day and file all of your inbox emails in folders. Clean off your computers desktop and place any loose files in a folder. Go through your checklist and see if everything has been completed. Look for tools that can help you. Many people use Evernote, Project Managers, One note and more to keep all of their businesses running efficiently  . One thing we do is at the end of the year (or the beginning) we make a list of what new software programs we need to buy, what courses we want to take etc. We then keep adding to the list as the year goes by. We take time out each month to research a program which will help us run smoother. One by one, we start to make the purchases as we can afford to.

8 – Consider Hiring Professional Help

If you are overwhelmed, don’t be afraid to reach out to fellow VAs and ask for their help. Many VAs including ourselves, will sub-contract for other VA firms. It is important to have a contract in place as well as some set aside some training time to help the VA learn how you run your business. Remember, many VAs are okay with just an hour or 2 of work and are happy working for that. Don’t be afraid of posting an RFP on the VA sites and groups. If you need a lower budget, reach out to Elance or other job boards. There you can specify your rate and still find a person to help you grow your business.

When looking at time management, don’t be afraid to try new tools. Ask the other VAs what they use to help them with their time management. Also read social media posts in the groups and look for suggestions. Not doing so is costing you and your business money! Best of Luck and if you need help or idea, feel free to contact us. We love to help!

MC9004325561Last time we talk about VA tools that can make you money, this time we will be talking about tools you can use to make your job easier and save you money at the same time.

Every one knows that webinars are hot right now. But what if you DID NOT have to pay monthly and still be able to put on a professional webinar. That is exactly what RunClick offers you. For a small 1 time fee of  97.00 you can  host unlimited webinars.  They also have a commercial license available that allows you to see the package to your clients. This package has a custom registration page, thank you page, and autoresponder package. You can also export your subscriber to your favorite autoresponder as well.  If you want even more templates, there is also a template pack you can add on.

Infographics are hot right now as well. Making them can be very time consuming as a hassle. Having them made professionally can cost a good deal of money. What if there was a quick and easy way to make you infographic? That is what Instant infographics Presence gives you.  This simple program is a drop and drag builder that is as easy as 1-2-3 in putting a great looking infographic together. You can also make and sell these to your clients as well!  There is an upgrade pack that also offers you more templates and commercial license.

Instant Infographics Templates is another option for creating infographics.  The package sells for $17 for personal use and also has a commercial option available at only $27. These templates you simply open in Photoshop and edit the text portion and save and done.

Animated 3D Characters gives you easy 3D figures that you can customize and use in videos or pages. For the low price of $27 it is a bargain if you need 3D characters.

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You look at the time it’s already 3 P.M. Glance over your to-do list and see that nothing’s been crossed out!

Where has all that time gone?

Most people imagine that working from home is a casual affair that should not be treated with seriousness. However, if you are thinking about venturing into any form of home business, you have to acknowledge the fact that it requires as much seriousness as any other business. In as much as operating a home business allows you the flexibility to choose the time to work, you should always ensure that you manage your time well for you to get good results.

Some of the reasons why time management is important when working from home include:

1. It plays a big role in the success of your home business:
When you are writing down your business plan, you have to include time management. This is because time is one of the major resources that you have when it comes to propelling your business to greater heights. No matter how much capital you invest, if you have not internalized the essentials of time management, you will flop.
You need to realize that there are a lot of distractions for people who run home businesses. There will always be phone calls from friends and relatives who want to catch up because ‘you are always home’. You may also have children who reach for your attention simply because they see you around. You should find the right way to manage your time such that these distractions do not interfere with your business. First, start by 5 creating a work schedule and sticking to it. If your phone rings, you can either ignore it if it is not an emergency, or politely inform the callers that you are working. You should also let you friends and family know that specific hours of your day are reserved for working. Remember, nobody will take your business seriously if you do not show them that they need to.

2. It reduces stress:
The temptation to indulge in the many distractions at home can be overwhelming. Admit it, sometimes, you promise yourself that all you will do is to respond to a few Facebook messages or check out what is going on in the world of twitter. Then before you know it, you have spent a lot of your valuable time reading random things on the internet. Or maybe you decided to catch up with your friends, and hours later, it hits you that a lot of work concerning your business is undone. The result is instant stress! It can be very frustrating trying to make up for lost time. A lot of people who have not grasped the importance of time management always end up straining themselves in an attempt to meet deadlines and fulfill their clients’ needs. Think about how easier it would be if you managed your time well. You will get everything done on time, and get time to relax after everything is done.

To learn more- register below for a free copy of the eBook “Seize the Day”

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thVAs today are always looking for new services to offer to their clients and make more money. Here we will be offering some great new tools that you can use to quickly and easily offer new VALUABLE services to you clients.

This post will be to all the tools to assist you with Video Marketing.

With the new search indexes and Google’s purchase of You Tube, video has become an important medium and almost a “must have” marketing tool. Most VAs shy away from this great service because they have little technical talent and just think this will be too hard and too expensive. The fact is there are some GREAT tools that just got released to make video marketing easier than ever.

VideoMakerFX- This is one of the easiest tools out there to make whiteboard and animated videos. This program has a lot of templates that you can use. Simply pick one and change the text and you are done! ANYONE can do this. If you want to see more on this great new and CHEAP ( only $67.00)  software- click here.   Also make sure you note that if you plan on selling the videos to your clients. you will need to upgrade to the Developer’s license.

Easy Sketch Pro: This is another great program for making hand drawn videos in a flash. The cost is very affordable, only $39.00.  It will take a little longer to learn than the VideoMakerFX, however it will provide a great video foundation to help you market your product or service. There are great tutorials and adds for this program to help you make the most of this program. Also make sure you note that if you plan on selling the videos to your clients. you will need to upgrade to the Developer’s license.

PowToon:  This a monthly or yearly membership program. It is another quick and easy way to create animated videos similar to the VideoMaker FX. It also offers extensive training and a wide variety of templates to use for your videos. Prices start at $19.00  a month but you need to pay for the the year in advance. There is also a limited free version that you can use if you want to play with the program before making the purchase.

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Music Symbol Computer Key In Blue Showing Online Audio Or RadioOnline users are constantly looking for new innovations that will improve their online surfing experience. That is why webmasters are required to think out of the box so as not to lose the interest of their online visitors. One of the fruits of their creative thinking is the use of audio streaming. It is the process of incorporating audio files to a website to make it more interactive and interesting.

Here are the 4 best keys to make even more profit with audio streaming:

1.Convert your step-by-step guides or tutorials to audio files. Online users will better understand instructions if they can hear them rather than reading them on their computer monitor. They can follow the steps while listening to what you have to say. This will make the process easier and less time consuming for them.

2.Use popular voices. To add excitement on your website, identify the famous personalities whom your visitors look up to. If your target market is teenagers, they may like Lindsay Lohan, Paris Hilton, or Hilary Duff. You can ask these personalities to record your welcome message for your visitors to excite them. You will surely gain popularity in the World Wide Web and you will increase your following in no time.

3.Let your visitors hear your testimonials. Wouldn’t it be more convincing if you will hear real people telling you how great a product or service is? To make sure that you can entice your visitors to take advantage of your offering; your testimonials must be upbeat and sound genuine.

4.Use jingles or website ID. This is great for product and website branding. Your visitors will associate your website with a particular song or jingle for easy recall.

In today’s competitive business environment it is essential to find ways to reduce costs and increase revenues while keeping productivity and quality high. One of the best ways to achieve this is through hiring and retention of outstanding employees.

Far too often hiring managers rush through the hiring process due to being reactive rather than proactive when filling positions. With some preplanning in the hiring process and implementation of sound strategies once people join your organization, you will lower the cost of doing business by considerable amounts.

As you prepare to hire consider the following:

• What type of person are you looking for?
• What are the values that drive your company?
• How difficult is the job you are filling?
• Do you have anyone internally who can do the job?
• How long will it take to find the right person for the position?
• What are you willing to negotiate with the potential candidate?

In looking for potential candidates you may want to try more than the traditional employee search. Tap into your network of professional connections. Some of your best candidates may be working for your competitors. Be careful about hiring someone just because they are a friend or family member. Not that friends and family members don’t make good employees – often they can be fantastic. And yet, if you are hiring them only because they are a friend or family member, you are setting yourself up for some big problems. With the wrong choice morale with other employees can go down. With the right choice it is just as likely to go up.

Think through the compensation package. Are the wages fair for the job, industry and market? Make sure your benefit package is competitive for your industry. Find out what other companies are offering as far as compensation and consider matching or beating their offerings.

There are occasions when someone may take a position without thinking through income, benefits or fit. Once they have gotten settled in and are feeling comfortable with the position and the company, they may realize the compensation and the job is not all it could be. That can cause some discontent on their part. To avoid this, do your homework.

Another key to keeping good employees is to make sure they are treated with respect, dignity and appreciation. This may seem like common sense and yet, it often doesn’t happen. I consult with various types of organizations employee retention and how to gain more commitment from the staff. I often will meet individually, in private, with a cross section of the staff. I spend at least an hour with each employee in a confidential meeting to find out their view of the company. Inevitably, the areas that are most lacking for the employee to be fully satisfied are communication and appreciation.

Once the area of discontent has been identified I design programs for the company in which to address the problems. What is amazing is the problem is often on the way to being solved by virtue of the fact the organization has brought me in. A common comment is, “Finally, someone is listening to me.”

Often, a company’s problems can be lessened with some good coaching and training of management. It is amazing how many managers and supervisors were put into their position without any training in interpersonal skills, management and supervisory skills, and how to communicate effectively. Nine times out of ten the people who need the most training are the ones who think they need it the least. And, they are often the biggest obstacle to the success of a company.

In order to stay competitive on all fronts you must keep your entire team on the leading edge. By doing so you will be in business for years to come with a happy, dedicated and productive team. And that will equal profits